Contact information
Contact Information
Orbi Cart
We are here to help with questions about our products, orders, shipping, returns, and refunds.
Business Address
Rua B
Montes Claros, MG 39401-443
Brazil
Phone
+55 38 91246-178
Customer Support
For questions about an existing order, please include your order number and the email address used when placing the order. This helps us identify your order and provide assistance more efficiently.
Shipping
We currently deliver within Brazil only.
Processing time: 1–2 business days
Transit time: 3–5 business days
Estimated total delivery: 4–7 business days
Delivery: Free
Returns & Refunds
Eligible returns can be requested within 30 days of delivery, and return shipping is free for eligible returns.
Approved refunds are generally processed within 5 days after the returned product has been received and reviewed.
For complete details, please refer to our Return & Refund Policy.
We appreciate your interest in Orbi Cart and are happy to assist you.